What we do with your information

The information you provide in your registration form for either becoming a

member of the Hanover Merchant Capital website or to be contacted regarding

specific information with Hanover Merchant Capital will be stored digitally

and securely on a computer or in any other way and will be used by us

together with any other information to:

Enable us to develop, improve and market our products and services to you

and our other customers

Carry out market research and statistical analysis

For general business purposes and as otherwise permitted in law

We may tell you about products or services or invite you to take part in

offers, of ours and other organisations which are connected with Hanover

Merchant Capital which We consider may be of interest to you. We may do this

by post, by telephone (including by way of automatic dialling by fax), by

e-mail or via our website.

If you do not wish to receive this information, please confirm this in

writing to us. Please note that if you do so, we will not be able to tell

you about products, services or various offers that may benefit you. We

will, of course, continue to inform you about any important changes to the

terms under which your account is operated.

You are entitled, on payment of a fee, to a copy of the details and

information we hold about you if you contact us in writing.

Alternatively,  please email us on : enquiries@hanovermerchant.com for more information

Use of ‘Cookies’ on Our Website

EU Privacy & Electronic Communications Directive

When you visit the Hanover Merchant Capital website, ‘cookies’ will be

stored on your computer’s hard drive. Cookies are small pieces of

information that are stored on your computer’s hard drive by your browser,

which allow us to store your details and provide features to enhance and

improve your visits to the website. We use cookies on our website to ensure

that when you log into your account that you are the account holder and

ensure your account security. Most browsers allow the cookie function to be

turned off. If You want to know how to do this please look at the help menu

on your browser. As we are defined as a ‘transactional’ site under the EU

Privacy & Electronic Communications Directive, we will be unable to offer

you online account services if you remove the cookies from your computer as

you will be unable to use the site securely.

You can read our cookie policy in full below


Like most websites, we use cookies to help enhance your enjoyment of our


Cookies are small text files stored on your computer by your browser.

They’re used for many things, such as remembering whether you’ve visited the

site before, so that you remain logged in – or to help us work out how many

new website visitors we get each month. They contain information about the

use of your computer but don’t include personal information about you (they

don’t store your name, for instance).

This policy explains how we use cookies – and, below, how you can control

the cookies that may be used on this site (not all of them are used on every


About this Cookie policy

In this Cookie Policy, when we refer to any of our Websites, we mean any

website operated by or on behalf of Hanover Merchant Capital or its

subsidiaries and affiliates, regardless of how you access the network. This

Cookie Policy forms part of and is incorporated into our Website Terms and


By accessing the Website, you agree that this Cookie Policy will apply

whenever you access the Website on any device.

Any changes to this policy will be posted here. We reserve the right to vary

this Cookie Policy from time to time and such changes shall become effective

as soon as they are posted. Your continued use of the Website constitutes

your agreement to all such changes.

Our use of cookies

We may collect information automatically when you visit the Website, using


The cookies allow us to identify your computer and find out details about

your last visit.

You can choose, below, not to allow cookies. If you do, we can’t guarantee

that your experience with the Website will be as good as if you do allow


The information collected by cookies does not personally identify you; it

includes general information about your computer settings, your connection

to the Internet e.g. operating system and platform, IP address, your

browsing patterns and timings of browsing on the Website and your location.

Most internet browsers accept cookies automatically, but you can change the

settings of your browser to erase cookies or prevent automatic acceptance if

you prefer.

These links explain how you can control cookies via your browser – remember

that if you turn off cookies in your browser then these settings apply to

all websites not just this one:

Internet Explorer:

http://support.microsoft.com/kb/278835 (this page links to further information for different versions of IE – the mobile version is at





http://support.apple.com/kb/PH5042 (or http://support.apple.com/kb/HT1677for mobile versions)










Types of cookie that may be used during your visit to the Website:

The following types of cookie are used on this site. We don’t list every single cookie used by name – but for each type of cookie we tell you how you can control its use.

Personalisation cookies

These cookies are used to recognise repeat visitors to the Website and in

conjunction with other information we hold to attempt to record specific

browsing information (that is, about the way you arrive at the Website,

pages you view, options you select and the path you take through the


These cookies cannot be turned off individually but you could change your

browser setting to refuse all cookies (see above) if you do not wish to

accept them.

Analytics cookies

These monitor how visitors move around the Website and how they reached it.

This is used so that we can see total (not individual) figures on which

types of content users enjoy most, for instance.

You can opt out of these if you want:


Third-party service cookies

Social sharing, video and other services we offer are run by other

companies. These companies may drop cookies on your computer when you use

them on our site or if you are already logged in to them.

Site management cookies

These are used to maintain your identity or session on the Website. For

instance, where our websites run on more than one server, we use a cookie to

ensure that you are sent information by one specific server (otherwise you

may log in or out unexpectedly). We may use similar cookies when you vote in

opinion polls to ensure that you can only vote once, and to ensure that you

can use our commenting functionality when not logged in (to ensure you don’t

see comments you’ve reported as abusive, for instance, or don’t vote

comments up/down more than once).

These cookies cannot be turned off individually but you could change your

browser setting to refuse all cookies (see above) if you do not wish to

accept them.